2018-08-31

Praava Health is a network of Family Health Centers in Bangladesh where patients come first. We are building a better patient experience enabled by technology. We offer consultations with family doctors and a full range of diagnostics services, including laboratory and imaging. We envision a world class health care system that puts Patients first. Our first Family Health Center has already served thousands of Patients in Dhaka. We aspire to be Bangladesh’s trusted partner in health, empowering Patients to manage their health in a manner aligned with their values. We are a small, impassioned, collaborative team that is inspired to build the best healthcare company in Bangladesh. 





Recruitment & Selection

  • Carry out manpower planning to forecast future demand and supply in light of company budget and ensure optimization of employee productivity.
  • Recruit staff to fill up vacancies and new roles as needed: this includes finalizing job announcement, checking application, short listing, interviewing and selecting candidates, issuing appointment letters, developing specific job descriptions.
  • Prepare and carry out orientation program for new employees to foster positive attitude towards organizational goals.

Training & Development

  • Prepare TNA and arrange training according to the business needs for different roles within the organization with a view to maximizing ROI of training and achieving the business goals.
  • Coordinate and conduct all training activities and maintain contact with all external training institutions and agencies in relation to employees.
  • Develop, implement and coordinate management training in interviewing, hiring, terminations, promotions, performance review, safety, and sexual harassment at workplace.

Compensation & Benefit

  • Analyze wage and salary reports and data to determine competitive compensation plans, equal employment opportunities, and other employee benefits as applicable in accordance with the law and other leading employers.
  • Lead pay surveys within labor market to determine competitive wage rate and make recommendations on pay and other remuneration issues, including promotion and benefits.
  • Prepare budget for human resources operations in consultation with Finance team and Senior Managerment.
  • Administer monthly payroll disbursement program to ensure compliance and equity within organization.
  • Administer benefit programs such as life, health, and insurance plans, vacation, sick leave, leave of absence, and employee assistance, etc.
  • Keep records of benefits plans participation such as insurance and pension plan, personnel transactions such as hires, promotions, transfers, performance reviews, and terminations, and employee statistics for senior management and Government reporting (if any).
  • Recommend disbursement of final settlement of end service benefits of employees due to resignation, termination, contract discontinuation, dismissal etc. for onward approval.
  • Develop and execute long-term benefit plans for employees, such as Provident Fund, Gratuity and so on.

Performance Management System

  • Establish and administer a performance management system (PMS) to ensure fair performance appraisals at all levels as well as promoting effectiveness, compliance, and equity within organization.
  • Process all type of employee assessment like probationary assessment, yearly assessment etc.
  • Provide support to the line managers at the time of assessing achievement of assigned KPI and/or revision of KPI for team members.

Legal Compliance

  • Consult the organization’s legal counsel to ensure that policies comply with all relevant laws.
  • Oversees the analysis, maintenance, and communication of records required by law or local governing bodies, or other departments in the organization.
  • Identifies legal requirements and government reporting regulations affecting human resources functions and ensures policies, procedures, and reporting are in compliance.
  • Studies legislation, arbitration decisions, and collective bargaining contracts to assess industry trends.
  • Conduct Organization Climate Survey, a 360-degree employee survey, to ensure compliance with Joint Commission International (JCI).

Employee Relations Management

  • Advise/assist management in appropriate resolution of employee relations issues.
  • Oversee that all individual staff’s HR/personnel files are correct, updated and maintained in compliance with Joint Commission International (JCI).
  • Develop, maintain and update a Human Resources Information System (HRIS) that meets senior management information needs.
  • Maintain grievance record and handling grievance issues. Counsel employee as and when needed.
  • Represent the organization at personnel-related hearings and investigations.
  • Establish a positive workforce and promote a high level of employee morale and motivation.
  • Work as a key balancing factor for bringing about the positive change in the organization in terms of culture, ethics and professional standards.

Human Resource Information System

  • Assessing business process for optimal level of automation.
  • Working closely with the vendor’s Project Manager and IT team for development and implementation of required modules in HRIS.
  • ‘Mock Testing’ before putting developed module in live environment.
  • Gap analysis and provide proposed recommendation for troubleshooting/development.
  • Ensure support from vendor and IT team regarding any HRIS issue after going live.

Planning and strategy

  • Formulate HR related plans, policies, procedures and guidelines ensuring that these support the needs of the business with necessary flexibility to productively respond to changes in the organization.
  • Develop and implement HR strategy in line with the business plan.
  • Implement and review policies developed from time to time and take necessary measures in consultation with the senior management.
  • Responds to inquiries regarding policies, procedures, and programs.
  • Prepare reports periodically and as directed for the senior management on contemporary human resources policies and practices.
  • Recommend necessary amendments in the policy, procedure and work process due changes in HR related legislation, best practice and emergent strategy.

Others

  • Contract with outside suppliers to provide, outsourced services, employee services, such as temporary employees, search firms, or relocation services.
  • Supervise and direct the staffs of HR Department.
  • Any other duties as required within the purview of the post.

  • Postgraduate degree in Human Resource from a well reputed University in Dhaka or a well-known foreign institute.
  • In-depth knowledge of Management/Industrial Psychology is essential.
  • Experience in healthcare human resource will be advantageous.
  • 7-10 years of experience as an HR Professional with an outstanding track record.
  • Experience in implementation of HRIS at previous workplace is desirable.
  • Crisis management skills.
  • Ability to positively promote and implement change.
  • Outstanding organizational and leadership abilities.
  • Demonstrate an understanding of personalities and behavioral styles in order to work collaboratively with a variety of people and make informed discussion around resourcing, reporting structures and relationship.
  • Strong negotiation & influencing skills.
  • Competent use of relevant IT tools.

  • Make the world a better place: Every member of our team believes in her/his capacity to contribute to systemic change in healthcare in Bangladesh.
  • Be at the forefront of redesigning healthcare delivery: Praava has an incredible platform for impact, including through incorporation of value-based concepts that align our incentives with our Patients’ for a healthier future for our communities and our country.
  • Improve healthcare and health through evidence: We are investing in constantly evaluating the effectiveness and impact of our work.
  • Revolutionize healthcare through the concept of patient-centric care: Praava’s core values ensure that Patients are treated with empathy, respect and dignity. We are committed to creating an unparalleled healthcare experience and to change the perception of healthcare in Bangladesh. We are driven by the belief that clinical outcomes are actually improved when Patients are engaged in managing their health.
  • Join a diverse, energetic team: The Praava team is proud to have attracted a wide range of international and local talent, and we hope you can help us to expand this. The team is energetic, amiable, and helpful, and truly embodies a work family.
  • Be part of a rapidly scaling organization: Over time, harnessing technology and data and creative alternative financing models, Praava Health expects to be able to offer world class health care to tens of millions of Bangladeshis.

Praava Health is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, gender identity, sexual orientation or any other quality protected by law.

Please email statement of inquiry and resume with the subject “HR Lead” to careers@praavahealth.com.