To Our Valued Patients,
I founded Praava Health on the belief that all Bangladeshis deserve world-class quality healthcare services, grounded in dignity, care, and empathy. Driven by this belief and aspiration, we have served over 2,00,000 Patients in Bangladesh since our inception in 2017.
Praava has at all times focused on compliance with the guidelines and policy directives issued by the Directorate General of Health Services (DGHS) and international standards of clinical quality. Within its authority, DGHS decided to temporarily close Praava on August 2. Throughout, Praava proactively is complying with all guidance provided by DGHS.
We hope to resolve the situation as soon as possible so that we can resume serving you, our valued Patients, during the greatest public health crisis of our lifetimes.
We are rallied and genuinely touched by the Patients who have publicly expressed support of us on social media and have reached out to us through our call center and other channels in solidarity. As always, I would love to hear from you about any questions, feedback, or comments you may have. Feel free to write to me at firstname.lastname@example.org.
It is our great honor and privilege to serve you. As we always say — at Praava, you are more than just a Patient, you are family. Please stay safe and well during these trying times.
Wishing you good health,
Sylvana Q. Sinha
Founder, Chair, & CEO