Most frequent questions and answers
Praava is a network of Family Health Centers where you come first. We are building a better patient experience enabled by technology. We offer consultations with Family Medicine Doctors and a full range of diagnostics including laboratory and imaging.
We envision a world class health care system that puts Patients first. Praava Health was founded on the belief that health care should be designed around Patients’ needs and offer a high level of quality and service. By utilizing innovative design and technology centered around the Patient, we believe health outcomes can improve.
Praava Health is not a hospital. Praava Family Health Centers are outpatient facilities.
We are bringing back the Family Medicine Doctor, who has a personal relationship with you and knows your entire medical history and works with you to manage your health. As for diagnostic services, our laboratory operates according to international standards, and we also have state-of-the-art imaging equipment. Most importantly, we aim to provide an unparalleled patient experience.
Our entire team believes in building partnerships with our Patients. Instead of simply writing a prescription and sending you along, your Family Medicine Doctor will work with you over time to manage your health issues, navigate challenging decisions, and empower you with the knowledge and guidance you need to make positive changes for your health in the long run. We are also careful and thoughtful to order diagnostic tests appropriately only as required.
Our team believes that healthcare should be based on a personal relationship between you and your doctor. Our Family Medicine Doctors will be your first point of entry into the health system and will know your entire medical record and be better equipped to help you manage your health.
We are bringing Bangladesh its first fully integrated HIS (Hospital Information System), including EHR (Electronic Health Records) and featuring the first Patient Portal available on the internet or an app on your phone, where you can download medical records and make appointments.
We will also have Bangladesh’s first Molecular Cancer Diagnostics (PCR – Polymerase chain reaction) laboratory in breast, cervical, lung, and colorectal cancers. Oncology molecular diagnostics, or molecular cancer diagnostics, including for breast, colorectal, lung, and prostate cancers, has been most effective and can reduce cancer mortality based on early detection as well as disease management. Rapid turnaround times are crucial when making decisions regarding targeted therapies for cancer patients. Other facilities in Bangladesh offer Molecular Cancer Diagnostics tests, but the samples are sent abroad for analysis. By doing these tests in Bangladesh, we minimize error rates that can be caused while transporting samples abroad and substantially reduce the cost to the patient.
We are introducing a health coach concept, whereby a coach will work with you to manage your health care challenges and help you to make better decisions about diet and exercise based on your particular situation.
We will offer home blood collection that can be booked either by calling us, online, or from our Patient Portal app.
Praava is also partnering with international organizations to train our professionals and empower you on your journey to good health.
Our Family Health Centers feature the following:
Family Health Professionals
- Family Medicine Doctors
- Health Coaches
- Counselling + Psychological Services
Full range of on-site laboratory services, including the following laboratories:
- Histopathology + Cytopathology
- Biochemistry + Immunochemistry
- Microbiology + Serology
- Hematology + Coagulation
- Bangladesh’s first Molecular Cancer Diagnostics laboratory (PCR – Polymerase chain reaction) in breast, cervical, lungs and colorectal cancers
- Teleradiology – reports reviewed by foreign and US-board certified radiologists
We also offer:
- Annual Membership Plans
- Health Checks
- Home blood collection
- In-house pharmacy
The first Praava Family Health Center is located at Plot 9, Road 17, Block C, Banani, Dhaka-1212. It is a few doors past Star Kabab.
We are open everyday from 8am – 10pm.
You will can make appointments by calling us at +8809678701701, by emailing firstname.lastname@example.org, or through our online and app-enabled Patient Portal.
You can make an appointment for imaging services, or you can walk-in and see if there is an available slot. If nothing is available immediately, we will offer you the next available slot.
Appointments cannot be made for laboratory services
You can pay at our Family Health Center by:
- Credit/Debit Card
A Family Medicine Doctor is a doctor who does not specialize in any particular area of medicine but treats all types of illnesses. In fact, Family Medicine Doctors can address 80-90% of medical issues you may face.
In addition to diagnosing and treating acute and chronic illnesses such as diabetes and heart disease, they also provide routine health checks, immunizations and counseling on lifestyle changes in an effort to prevent illnesses before they develop. In a narrow range of instances, your Family Medicine Doctor may need to refer you to a specialists, such as cardiologists or oncologists, but they will help to coordinate your care with the specialist.
Establishing an on-going care relationship with a Family Medicine Doctor means you have a physician who knows you personally and is familiar with your and your family’s long-term health history and goals.
A Patient Portal is a secure online website, also available as a downloadable application for your phone, that gives Patients convenient 24-hour access to personal health information from anywhere with an internet connection. With Praava’s Patient Portal, you can access medical records, make appointments, and communicate with your doctor on your phone (through an app) or through our website.
A Health Check is a thorough check up of your health, recommended once a year. We offer health checks for both men and women based on your needs at different stages of life, as well as other checks inclusive of health screenings, diagnosis, and consultation for sufferers of chronic health conditions such as diabetes and heart disease.
We offer many options for corporates to avail our services. For further information, please visit our website.
During selection, we ensure that our Family Health Professionals share our values and goals of putting Patients first. We value overseas experience when selecting our doctors.
We are focused on medical report accuracy with quality measures as per international standards. We follow strict clinical governance and standards, and do random checks on doctor diagnoses by our medical board.
We do not have an emergency unit. However, in case of any situation that we assess requires emergency care, we are happy to help you by ordering an ambulance service to take you to the nearest hospital.
You can access your medical records from our online and app enabled Patient Portal.